• South Congress Hotel guest services

Check-in & Check-out

Check-in time is 3pm and check-out is noon. When possible, we will happily accommodate requests for early arrivals and late departures.

Concierge Service

The hotel concierge team is available 24 hours a day to help with all guest needs, from dinner reservations and spa services to concert tickets and kayak rentals. Contact our concierge by emailing concierge@southcongresshotel.com.

Pet Policy

Pets deserve a vacation too. That's why we welcome them at SCH for at no extra charge. We are always happy to arrange pet sitting +/or grooming services during their vacay. All we ask is that you sign our pet waiver upon check-in, and note that pets must be attended to at all times + are never permitted in food service areas.

Business Services

Free high speed Wi-Fi is available throughout the hotel. iPads, MacBooks, printers, and Chromebox for Meetings are available for a fee. Full shipping, printing & messenger services available.


Twice-daily housekeeping service includes daily room refreshes and evening turndown service. Extra pillows, towels, and bath products available by request.


Valet laundry bags are in the armoire of each room and can be dropped at the front desk anytime or picked up by request.


Valet parking is available for $8, or $32 overnight. Validated self-parking for Central Standard, Café No Sé, and Mañana is free for the first three hours, and $3 per hour thereafter. Self-parking is subject to availability and may be limited during high volume events. Electric car charging stations available.

ADA Accessibility

ADA accessible rooms and amenities. In addition, the hotel has elevator access throughout.

Tag Approved®

South Congress Hotel is a TAG Approved LGBT friendly hotel.