• health and safety south congress hotel


  • Per the most recent local government updates, masks are strongly recommended for guests at all New Waterloo properties in Austin.

    Please know that we respect each guest's decision, and we also encourage those who have yet to be vaccinated to continue do so. We appreciate you extending the same respect to your fellow guests while visiting our properties.

  • We are deeply grateful for your continued support + understanding throughout the past year, and we extend a warm + sincere thank you to each and every one of our guests + staff!

Our Safety Practices

  • + All high-touch, common areas are being frequently treated with Vital Oxide, a non-toxic EPA registered disinfectant for COVID-19.

    + Rooms are disinfected with Vital Oxide between stays to ensure that each space is fully cleaned and disinfected.

    + Our Fitness Center is open and will be cleaned regularly throughout the day.

    + Our teams are receiving ongoing briefings and enhanced operating protocols.

    + Hand sanitizer is available for use throughout our spaces.