• health and safety south congress hotel

COVID-19

  • We understand that, now more than ever, travelers have questions surrounding the safety and flexibility of their accommodations. As the situation surrounding COVID-19 evolves, we will continue to adapt to ensure best practices remain at the forefront of our operation.

    • We can assure you, when you meet our eyes you’ll find the same smile beneath the mask, and will receive the same cheerful, calm service you’ve come to rely on. If you have any questions or require assistance in obtaining a face covering, you need but ask our team and they are happy to assist.

      What a time, when coming together as one means being apart. Know that we’re here to support you near + far, and that navigating ‘weird’ is nothing new to these Austinites.

Our Safety Practices

  • + All high-touch, common areas are being frequently treated with Vital Oxide, a non-toxic EPA registered disinfectant for COVID-19.

    + Rooms are disinfected with Vital Oxide between stays to ensure that each space is fully cleaned and disinfected.

    + Our pool remains open, with adherence to CDC guidelines; all guests must wear a mask in this area.

    + Our Fitness Center is open and will be cleaned regularly throughout the day.

    + Our teams are receiving ongoing briefings and enhanced operating protocols.

    + All team members are equipped with face coverings.

    + Hand sanitizer is available for use throughout our spaces.

Guest Expectations

All guests are required to wear a face covering and respect social distancing guidelines of 6ft between parties when in community spaces of the hotel, including our front desk, pool deck + hallways.

Our priority, now and always, is to provide a safe environment for our guests, team and community at large. We appreciate your understanding, cooperation + respect for each other + our team.