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Guest Services

Check-in & Check-out

Check-in time is 3pm and check-out is noon. When possible, we will happily accommodate requests for early arrivals and late departures.

Concierge Service

The hotel concierge team is available 24 hours a day to help with all guest needs, from dinner reservations and spa services to concert tickets and kayak rentals. Contact our concierge by emailing concierge@southcongresshotel.com.

Pet Policy

Pets weighing up to 50lbs are welcome at South Congress Hotel for assessment of $125 per stay of up to 7 days. The concierge team is happy to arrange pet sitting and grooming services. Pets must be attended to at all times and are not permitted in food service areas.

Business Services

Free high speed Wi-Fi is available throughout the hotel. iPads, MacBooks, printers, and Chrome Box for Meetings are available for a fee. Full shipping, printing & messenger services available.

Housekeeping

Twice-daily housekeeping service includes daily room refreshes and evening turndown service. Extra pillows, towels, and bath products available by request.

Laundry

Valet laundry bags are in the armoire of each room and can be dropped at the front desk anytime or picked up by request.

Transportation

South Congress Hotel’s complimentary BMW house car is available for drop off within 3 miles of the hotel. Taxi and town car services available.

Parking

Valet parking is available for $15 a day, or $32 overnight. Validated parking for Central Standard, Café No Sé, and Mañana is free for the first three hours, and $3 per hour thereafter. Electric car charging stations available.

ADA Accessibility

ADA accessible rooms and amenities. In addition, the hotel has elevator access throughout.

Tag Approved®

South Congress Hotel is a TAG Approved LGBT friendly hotel.

  • 1603 South Congress
  • Austin, Texas 78704